Customer reviews of Cozens Cars Ltd
At Cozens Cars Ltd we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.
But don't just take our word for it, see what some of our customers have to say about us...
Cozens Cars Ltd
Based on 40 customer reviews
Very pleasant experience when buying my first car
By Jake P on 11 July 2018 | Verified purchase
Great family-run business. Found Cozens Cars to be very genuine and helpful.
Sencond hand car purchase
By Abbey H on 07 June 2018 | Verified purchase
I needed a car for my Daughter as just passed her test, Cozens provided a lovely Ford Fiesta at an extremely competitive price, matched with excellent customer service, and after reviewing the time on the current MOT, also provided a new 12 month MOT, a pleasure to do business with and would recommend to anybody, who wants to de-risk buying a second hand cars, use Cozens !! Great Team.
Good Customer Experience
By Kamuran S on 31 May 2018 | Verified purchase
Bought my first car from Cozens Car approximately a month ago. Very trustworthy family business, good service and quality. I strongly recommend used car buyers to check Cozens cars.
Best service I've received in a long time!
By Matthew E on 02 May 2018 | Verified purchase
I had a fantastic experience at Cozens Cars, the staff were incredibly helpful and informative. They took my car in part exchange and were quite generous considering how bad my car was so I'm very grateful for that! The car was very realistically and fairly priced which I'm surprised about. Cozens made a very good deal which meant that I left a very happy and satisfied customer with a nice, new car at a great price. To top it off, I then received a courtesy call within days following up and making sure I was happy, everything was good with the car. Having being stuck too many times by used car dealers by lying salesmen with cars that should not be on the road, it is really refreshing to purchase a car from such a genuine dealer (they are very difficult to come by these days!) I could not recommend these guys enough and will definitely consider purchasing my next car from Cozens. Thank you!
Professional and courteous
By Mick G on 10 January 2020 | Purchase not verified
Spotted an advert for the type of car I was after and arranged a visit. Ray was extremely helpful - not pushy at all. A deal was done on a PX and a new MOT was thrown in for free. From start to finish seamless and, an overall pleasant experience. Would definitely recommend to friends and family.
1st time car for my daughter
By Gary F on 01 October 2019 | Purchase not verified
Bought my daughter her 1st car and the customer services was excellent. Would Recommend Cozens Cars. Many thanks
Highly recommend Cozens Cars
By Campbell G on 16 August 2019 | Purchase not verified
It was a pleasure buying from Cozens. Well worth the trip from Scotland to collect an absolute peach of a car Delighted
By Clare W on 13 June 2019 | Purchase not verified
Bought a great Hyundai Tucson for a reasonable price. A month on, it had a couple of little issues (most likely due to lack of maintenance in a past life). Cozen's Cars took the car back and had all issues sorted at their own cost. Went above and beyond to ensure I was completely happy with the work done and the car as a whole. Highly recommend!
Worst Purchase ever
By Rebecca G on 24 January 2019 | Purchase not verified
Car engine started playing up a week after we bought the car - no one can find the problem. Thought this was due to lack of fuel when initially bought the car as tank was completely empty but this is not so. Car hasn't been serviced for nearly 2 years despite being told otherwise. After just 3 months of owning car - horrendous howling noise coming from rear wheel as brake pads have completely gone. Checked tyre pressures yesterday (obviously this was not done at the garage as PSI was in low 20s - all tyres). We had to replace the battery 2 weeks ago due to complete failure of electronics. This has been the worst purchase ever. Currently headlights not working nor electric window on driver's side. Unfortunately we are now in a position where we cannot afford to fix anything else that goes wrong. The whole experience has been a nightmare.
Great family run business
By Rich K on 28 June 2018 | Purchase not verified
My van failed it MOT and after looking around I found Couzens cars in Auto Trader. Went looking for the garage (boys you need a bigger sign) was greeted by a very friendly father and son team. It makes a pleasant change not to be given the car salesman jargon. Would highly recommended to anyone looking for a car.
Cozens Cars Ltd
- 01249 247277 07407 264193
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