Customer reviews of Cozens Cars Ltd

By SARAH L on 02 November 2019 | Verified purchase

Ray was very helpful and waited for us an hour late to collect car as we was in traffic, excellent communication and car was in immaculate condition. Would highly recommend

Reply from Cozens Cars Ltd on 04/11/19

Many thanks for taking the time to leave us some feedback. I am very pleased to hear you are happy with your purchase.

By ANTJE S on 04 October 2019 | Verified purchase

Absolute fantastic customer service from start to finish. We were greeted by Ray, the owner, who had kindly stayed open later for us as we got lost on the way. Once we decided on the car, a lovely Citroen, we were talked through payment options and no question was too much. Took the car out for a little test drive too. From start to finish a very pleasant experience and we will definitely be back when the time comes to get our second car replace.

Reply from Cozens Cars Ltd on 04/11/19

Many thanks for taking the time to leave us your review. I am very pleased to hear you are not only happy with your purchase but the service you received.

By hopeton F on 03 October 2019 | Verified purchase

The garage was not too difficult to find. As the owner was on hand to help with navigation. Very professional with a bespoke service tailored to each individual customer. The car is beautiful and worth the price. Lovely driving experience so far. Will recommend this garage to my friends. Thank you cozens car Ltd 👍🏾😁

Reply from Cozens Cars Ltd on 05/10/19

Many thanks for taking the time to leave us a positive review. I am very pleased to hear you are very happy with both the service you received and the car you purchased

By CAMPBELL G on 10 August 2019 | Verified purchase

Well worth the trip from Scotland to collect car from Cozens. Very helpful and car beautifully presented. I am delighted with car and price paid

Reply from Cozens Cars Ltd on 11/08/19

Many thanks for your review Campbell, you are certainly the furthest customer I have had the pleasure to supply a car to. I am very happy to hear you are pleased with your purchase.

By JACQUELINE W on 07 August 2019 | Verified purchase

What can I say? Brilliant service, very helpful and friendly. Made me feel very welcome and at ease. No pressure to buy but so glad I did. Have purchased a lovely quality car. I thoroughly recommend Cozens Cars

Reply from Cozens Cars Ltd on 08/08/19

Many thanks for leaving us a positive review. It is always a pleasure to help and i am very pleased to hear you are happy with your new car

By rob M on 11 July 2019 | Verified purchase

Sensibly priced vehicles. Excellent customer service from owner. Fair p/ex negotiated for my trade in.

Reply from Cozens Cars Ltd on 12/07/19

Many thanks for taking the time to leave us a review. It was a pleasure to help you and we hope you both enjoy your new car.

By FRANKLIN W on 09 July 2019 | Verified purchase

The manager was extremely helpful during the purchase of my car, he wasn’t pushy in the slightest, would definitely recommend to anyone thinking about purchasing a car from there

Reply from Cozens Cars Ltd on 12/07/19

Many Thanks for taking the time to leave a positive review. It was a pleasure to help you choose your new Ibiza FR

By CHARLOTTE A on 17 June 2019 | Verified purchase

The owner from Cozens Cars Ltd was very friendly and helpful when it came to looking for a car. I purchased a car from him about 2 weeks ago and it seems great! I am excited for it to start to take me places. He didn’t hesitate to offer us to test drive the cars and they all seemed in immaculate condition, nothing was too much. Thank you for your help.

Reply from Cozens Cars Ltd on 23/06/19

Many thanks for leaving us a positive review. It is always a pleasure to help and i am very pleased to hear you are happy with your new car

By BETHANY S on 14 June 2019 | Verified purchase

Such an amazing experience today, I was panicking about getting a new car but he was so reassuring and calm! He wasn't pushy at all and took the time to go through all the options with me, explaining about the cars in detail while showing me round. I was asked what I was looking for and made recommendations based on that, at no point did I feel he was trying to push me to get a more expensive car. Would recommend going to see him to anyone! Thankyou!!

Reply from Cozens Cars Ltd on 23/06/19

Hi Beth, it was a pleasure to help and Im glad you are happy with your purchase

By EMMA B on 10 June 2019 | Verified purchase

I am very pleased with the car I bought. Ray was very friendly and helpful. Not at all pushy like some cars salesman. Nothing was too much trouble. He even helped sort the tax out and serviced the car for me before I drove it away. Overall a very pleasant and stress free experience. Would definitely recommend.

Reply from Cozens Cars Ltd on 23/06/19

Many thanks for your kind review. i hope you enjoy your new car