Customer reviews of Cozens Cars Ltd

By BRIAN S on 19 May 2019 | Verified purchase

Purchased a low mileage Kia Sportage at a great price, good customer service too. Would definitely recommend to a friend. 👍

Reply from Cozens Cars Ltd on 28/05/19

Many thanks Brian for taking the time to leave a positive review. I am very pleased you are happy with your new car and our service. It was a pleasure to deal with you and I hope to see you again sometime in the future

By KATY W on 17 May 2019 | Verified purchase

Very good service and no pressure to buy. Very good quality cars

Reply from Cozens Cars Ltd on 18/05/19

Many thanks for your review Katy. I am glad to hear you are happy with our service and the happy with the quality of our cars. Please contact me if you need any help in the future.

By AMBER J on 01 May 2019 | Verified purchase

Efficient and easy, very helpful and flexible to needs

By Alex A on 29 July 2018 | Verified purchase

Superb customer experience, very helpful, would highly recommend

Reply from Cozens Cars Ltd on 03/08/18

Many thanks for taking the time to leave us a review. We hope you enjoy your new car and dont hesitate to call us should you need any help in the future. Many thanks

By Jake P on 11 July 2018 | Verified purchase

Great family-run business. Found Cozens Cars to be very genuine and helpful.

Reply from Cozens Cars Ltd on 26/07/18

Thank you for taking the time to leave us a review, hope you are enjoying your new car! Was a pleasure dealing with you and dont hesitate to get in contact if we can help in the future. Thank you for your business and all the best.

By Abbey H on 07 June 2018 | Verified purchase

I needed a car for my Daughter as just passed her test, Cozens provided a lovely Ford Fiesta at an extremely competitive price, matched with excellent customer service, and after reviewing the time on the current MOT, also provided a new 12 month MOT, a pleasure to do business with and would recommend to anybody, who wants to de-risk buying a second hand cars, use Cozens !! Great Team.

Reply from Cozens Cars Ltd on 08/06/18

Thank you so much for taking the time to leave us the review, really pleased to hear you have had an enjoyable experience in buying a car for your daughter, I'm sure she will really enjoy her new car! If we can help with anything at all don't hesitate to get in contact otherwise all the best and we look forward to helping out again next time round!

By Kamuran S on 31 May 2018 | Verified purchase

Bought my first car from Cozens Car approximately a month ago. Very trustworthy family business, good service and quality. I strongly recommend used car buyers to check Cozens cars.

Reply from Cozens Cars Ltd on 01/06/18

Thank you for the review, really pleased to hear you were happy with the service we have provided and the quality of the car, hope you enjoy it and don't hesitate to contact us if we can help in anyway. Enjoy the car and all the best, thank you

By Matthew E on 02 May 2018 | Verified purchase

I had a fantastic experience at Cozens Cars, the staff were incredibly helpful and informative. They took my car in part exchange and were quite generous considering how bad my car was so I'm very grateful for that! The car was very realistically and fairly priced which I'm surprised about. Cozens made a very good deal which meant that I left a very happy and satisfied customer with a nice, new car at a great price. To top it off, I then received a courtesy call within days following up and making sure I was happy, everything was good with the car. Having being stuck too many times by used car dealers by lying salesmen with cars that should not be on the road, it is really refreshing to purchase a car from such a genuine dealer (they are very difficult to come by these days!) I could not recommend these guys enough and will definitely consider purchasing my next car from Cozens. Thank you!

Reply from Cozens Cars Ltd on 01/06/18

Thank you for the review Matthew, really pleased to hear you were happy with the service received as well as the quality of the car. Hope you enjoy the car and don't hesitate to get in contact if we can ever help! Thank you

By John L on 16 August 2020 | Purchase not verified

Made our journey to buy a new car for my daughter worthwhile. No glossing just good old fashioned honest customer service. Many thanks ray I'm sure my daughter will be very happy and satisfied with the new purchase.

Reply from Cozens Cars Ltd on 29/08/20

Many thanks for leaving a review. I hope your daughter enjoys her new car.

By Emma P on 12 August 2020 | Purchase not verified

I can sum up my experience with this company ai onw word EXCELLENT. I travelled from Cardiff to look at this car and part ex mine the man that delt with us was super helpful lovely and really friendly it was a super hot day and cos we were there a good hr or 2 sorting out all the finance, tax, log book and insurance he offered us a bottle of ice cold water that that highly appropriate. We had a good laugh with him and he helped my with all the bits i needed to do so i could drive the car away that day as we where from far away. The car i got from him was lovely and clean and in good condition for the age of the car and he said any problems to give him a ring and he'll see what he can do to help us. I would definitely look here any if i wanted to part ex a car again. Highly recommended

Reply from Cozens Cars Ltd on 29/08/20

Very please you enjoyed your experience with us. I hope you enjoy your new purchase