Customer reviews of Cozens Cars Ltd
At Cozens Cars Ltd we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.
But don't just take our word for it, see what some of our customers have to say about us...
Cozens Cars Ltd
Based on 65 customer reviews
Excellent Customer Service
By Alex A on 29 July 2018 | Verified purchase
Superb customer experience, very helpful, would highly recommend
Very pleasant experience when buying my first car
By Jake P on 11 July 2018 | Verified purchase
Great family-run business. Found Cozens Cars to be very genuine and helpful.
Sencond hand car purchase
By Abbey H on 07 June 2018 | Verified purchase
I needed a car for my Daughter as just passed her test, Cozens provided a lovely Ford Fiesta at an extremely competitive price, matched with excellent customer service, and after reviewing the time on the current MOT, also provided a new 12 month MOT, a pleasure to do business with and would recommend to anybody, who wants to de-risk buying a second hand cars, use Cozens !! Great Team.
Good Customer Experience
By Kamuran S on 31 May 2018 | Verified purchase
Bought my first car from Cozens Car approximately a month ago. Very trustworthy family business, good service and quality. I strongly recommend used car buyers to check Cozens cars.
Best service I've received in a long time!
By Matthew E on 02 May 2018 | Verified purchase
I had a fantastic experience at Cozens Cars, the staff were incredibly helpful and informative. They took my car in part exchange and were quite generous considering how bad my car was so I'm very grateful for that! The car was very realistically and fairly priced which I'm surprised about. Cozens made a very good deal which meant that I left a very happy and satisfied customer with a nice, new car at a great price. To top it off, I then received a courtesy call within days following up and making sure I was happy, everything was good with the car. Having being stuck too many times by used car dealers by lying salesmen with cars that should not be on the road, it is really refreshing to purchase a car from such a genuine dealer (they are very difficult to come by these days!) I could not recommend these guys enough and will definitely consider purchasing my next car from Cozens. Thank you!
By Marc R on 09 July 2021 | Purchase not verified
Bought a Suzuki Swift from Ray and he was a real pleasure to deal with. Zero pressure. Pleased with the car. Would recommend.
Genuine car salesman, Top Man Ray!
By Su H on 13 March 2021 | Purchase not verified
From start to finish was an absolute pleasure dealing with Ray, he is a top man, very genuine and a puts you at ease straight away. Fell in love with my choice, unfortunately a problem arose couple of days later and Ray couldn’t have been more helpful in ensuring the issue was dealt with as soon as possible. He even offered me my money back if I wasn’t happy. He resolved all issues abs now have a lovely car that I know is perfect. Would highly recommend Ray to anyone looking for a new car. He is definitely one if a kind.
By John L on 16 August 2020 | Purchase not verified
Made our journey to buy a new car for my daughter worthwhile. No glossing just good old fashioned honest customer service. Many thanks ray I'm sure my daughter will be very happy and satisfied with the new purchase.
EXCELLENT CUSTOMER SERVICE AND LOVELY CAR
By Emma P on 12 August 2020 | Purchase not verified
I can sum up my experience with this company ai onw word EXCELLENT. I travelled from Cardiff to look at this car and part ex mine the man that delt with us was super helpful lovely and really friendly it was a super hot day and cos we were there a good hr or 2 sorting out all the finance, tax, log book and insurance he offered us a bottle of ice cold water that that highly appropriate. We had a good laugh with him and he helped my with all the bits i needed to do so i could drive the car away that day as we where from far away. The car i got from him was lovely and clean and in good condition for the age of the car and he said any problems to give him a ring and he'll see what he can do to help us. I would definitely look here any if i wanted to part ex a car again. Highly recommended
Professional and courteous
By Mick G on 10 January 2020 | Purchase not verified
Spotted an advert for the type of car I was after and arranged a visit. Ray was extremely helpful - not pushy at all. A deal was done on a PX and a new MOT was thrown in for free. From start to finish seamless and, an overall pleasant experience. Would definitely recommend to friends and family.
Cozens Cars Ltd
- 01249 247277 07407 264193
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|Monday||09:30 - 16:30|
|Tuesday||09:30 - 16:30|
|Wednesday||09:30 - 18:30|
|Thursday||09:30 - 15:00|
|Friday||09:30 - 16:30|
|Saturday||09:30 - 16:00|
Bank Holidays: Appointment Only
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